Adult Protective Services

Adult Protective Services provides protection, advocacy, outreach, intervention and guardianship/protective placement coordination to Eau Claire County residents. This may include elder adults at risk, persons age 60+ who have experienced, are currently experiencing, or are at risk of experiencing abuse, neglect, self-neglect, or financial exploitation. In addition to Adults at risk, persons age 18-60 years old who have a physical, cognitive, or mental impairement that restricts his or her ability to care for his/her needs and who has experienced, is currently experiencing, or is at risk of experiencing abuse, neglect, self-neglect, or financial exploitation. Adult Protective Services Case Managers also act as advocates for adult residents within the community as well as providing education regarding elder abuse, adults at risk, guardianships, protective placement and mental health commitments to various community organizations, professionals, families, and the general public.

Abuse is defined as:

  • Physical abuse is willfull infliction of physical pain, injury or unreasonable confinement. It includes, but is not limited to: choking, inappropriate medications or tying or locking a person up. It also includes sexual abuse.
  • Material abuse, sometimes called financial exploitation, is the misuese of an elder's money or property.
  • Neglect occurs when a caregiver's failure to provide adequate food, shelter, clothing, or medical care results in significant danger to the physical or mental health of an oder person in his/her care.

  • Self-neglect is significant danger to a person's physical or mental health because the person is unable to or fails to provide him/herself with adequate food, shelter, clothing, or medical care.

Intensive Case Management

The Intensive Case Management Program provides recovery based case management for Eau Claire County residents that are under a mental health commitment or have long term mental health services with the Department of Human Services. This may include individuals under a Civil Commitment, Settlement Agreements, Community Options Program, Community Recovery Services, and case management due to mental health or AODA placements and/or vocational needs. Intensive Case Managers also serve as advocates for adult residents within the community as well as provide education regarding mental health & substance abuse to clients and various community organizations & professionals.

For more information about the Intensive Case Management Program, please contact the Department of Human Services Access Unit at (715) 839-7118.

Other Resources

Treatment Court Information:  
AIM Court      Drug Court      Mental Health Court

To make an elder abuse or a vulnerable adult report, please contact the Department of Human Services Access Unit at (715) 839-7118 Monday through Friday between 8am - 5pm. Evenings after 5pm, weekends, and holidays please contact the Police Department at (715) 839-4972. For emergency situations dial 911.